Fundamentals of business process management / Marlon Dumas, Marcello La Rosa, Jan Mendling.

By: Dumas, MarlonContributor(s): Dumas, MarlonMaterial type: TextTextPublisher: New York : Springer, 2013Edition: 1st edDescription: xxvii, 399 p. : ill. ; 25 cmISBN: 9783642331428 (hard cover : alk. paper)Subject(s): Business -- Data processing -- Management | Reengineering (Management)Summary: Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates.
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Includes bibliographical references and index.

Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates.

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