Smith, P. R. 1957-

Digital marketing excellence : planning, optimizing and integrating online marketing / Dave Chaffey and PR Smith. - Fifth edition. - xxvii, 660 pages : color illustrations ; 26 cm

Revised edition of the authors' eMarketing excellence, originally published in 2002.

Includes bibliographical references and index.

Preface -- Acknowledgements -- Introduction to digital marketing -- Remix -- Digital models -- Digital customers -- Social media marketing -- Designing digital experiences -- Traffic building -- Customer lifecycle communications and crm -- Managing digital marketing -- Digital marketing plan -- Glossary -- Index.

9781138191686 113819168X 9781138191709 1138191701

2016041418


Internet marketing

HF5415.1265 / .S65 2017
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