000 00730nam a2200205 4500
008 140918n2007 nyua 001 0 eng d
020 _a9780141036878
040 _cHKGCC
_dHKGCC
090 3 _aHF5438.4
_b.C41 2007
100 1 _aCharan, Ram.
245 1 0 _aWhat the customer wants you to know :
_bhow everybody needs to think differently about sales /
_cRam Charan.
260 _aNew York :
_bPortfolio,
_c2007.
300 _a178 p. :
_bill. ;
_c21 cm.
500 _aIncludes index.
520 _aPresents the concept of Value Creation Selling that can help produce strong customer relationships and long term rewards.
650 0 _aCustomer relations
650 0 _aSales management
650 0 _aSelling
942 _2lcc
_cBK
999 _c7828
_d7828