| 000 | 00854nam a2200229 4500 | ||
|---|---|---|---|
| 008 | 140815n2008 maua b 001 0 eng d | ||
| 020 | _a9780071263467 | ||
| 020 | _a978007126346D (CD) | ||
| 040 |
_cHKGCC _dHKGCC |
||
| 090 | 3 |
_aHD9980.5 _b.F57 2008 |
|
| 100 | 1 | _aFitzsimmons, James A. | |
| 245 | 1 | 0 |
_aService management : _boperations, strategy, information technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons. |
| 250 | _a6th ed. | ||
| 260 |
_aBoston : _bMcGraw-Hill, _c2008. |
||
| 300 |
_axvii, 537 p. : _bill. ; _c28 cm. + _e1 computer optical disc. |
||
| 490 | 0 | _aThe McGraw-Hill/Irwin series operations management | |
| 500 | _a1 CD inserted in pocket at the back of the book. | ||
| 504 | _aIncludes bibliographical references and indexes. | ||
| 650 | 0 |
_aService industries _xManagement |
|
| 700 | 1 | _aFitzsimmons, Mona J. | |
| 942 |
_2lcc _cDM |
||
| 999 |
_c1841 _d1841 |
||