000 00871cam a2200253 4500
008 240206s2017 maua f b 000 0 eng d
020 _a9781305662223
020 _a1305662229
040 _aHKGCC
_beng
_erda
_cHKGCC
_dHKGCC
050 4 _aHD62.15
_b.E92 2017
090 3 _aHD62.15
_b.E92 2017
100 1 _aEvans, James R.,
_eauthor.
245 1 0 _aQuality and performance excellence :
_bmanagement, organization, and strategy /
_cJames R. Evans.
250 _aEighth edition.
264 1 _aBoston, MA :
_bCengage Learning,
_c[2017]
264 4 _c©2017
300 _axv, 470 pages :
_billustrations ;
_c24 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
504 _aIncludes bibliographical references and index (pages 465-470).
650 0 _aTotal quality management.
942 _2lcc
_cBK
999 _c14622
_d14622