000 | 00871cam a2200253 4500 | ||
---|---|---|---|
008 | 240206s2017 maua f b 000 0 eng d | ||
020 | _a9781305662223 | ||
020 | _a1305662229 | ||
040 |
_aHKGCC _beng _erda _cHKGCC _dHKGCC |
||
050 | 4 |
_aHD62.15 _b.E92 2017 |
|
090 | 3 |
_aHD62.15 _b.E92 2017 |
|
100 | 1 |
_aEvans, James R., _eauthor. |
|
245 | 1 | 0 |
_aQuality and performance excellence : _bmanagement, organization, and strategy / _cJames R. Evans. |
250 | _aEighth edition. | ||
264 | 1 |
_aBoston, MA : _bCengage Learning, _c[2017] |
|
264 | 4 | _c©2017 | |
300 |
_axv, 470 pages : _billustrations ; _c24 cm |
||
336 |
_atext _btxt _2rdacontent |
||
337 |
_aunmediated _bn _2rdamedia |
||
338 |
_avolume _bnc _2rdacarrier |
||
504 | _aIncludes bibliographical references and index (pages 465-470). | ||
650 | 0 | _aTotal quality management. | |
942 |
_2lcc _cBK |
||
999 |
_c14622 _d14622 |