000			04232cam a2200529Ii 4500
001			ocn910662583
003			OCoLC
005			20220803150359.0
006			m d
007			cr cnu|||unuuu
008			150604s2015 enk ob 001 0 eng d
040			_aN$T _beng _erda _epn _cN$T _dEBLCP _dN$T _dIDEBK _dOPELS _dDEBSZ _dUIU _dYDXCP _dCDX _dOCLCF _dVLB _dHKGCC
020			_a9780128004333 _qelectronic bk.
020			_a0128004339 _qelectronic bk.
020			_z9780124201323
035			_a(OCoLC)910662583
050		4	_aHV1451 _b.S76 2015eb
072		7	_aPOL _x027000 _2bisacsh
072		7	_aPOL _x019000 _2bisacsh
082	0	4	_a362.6 _223
090		3	_aHV1451 _b.S76 2015eb
049			_aMAIN
100	1		_aStorlie, Timothy A., _eauthor.
245	1	0	_aPerson-centered communication with older adults : _bthe professional provider's guide / _cTimothy A. Storlie, Ph.D.
264		1	_aLondon, UK : _bAcademic Press, _c[2015]
264		4	_c©2015
300			_a1 online resource (xxii, 196 pages)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
504			_aIncludes bibliographical references and index.
588	0		_aVendor-supplied metadata.
520			_aProviders serving older adults face a growing problem. Older adults are becoming increasingly dissatisfied with service quality citing deficits in provider communication and relationship skills. The author argues this dissatisfaction is largely related to three widespread issues: ageism, use of professional jargon, and age-related changes in the older adult. To address these concerns, Dr. Storlie advocates adoption of an evidence-based, person-centered approach to communication. The benefits of person-centered communication are many. They can increase older adult satisfaction with provider services, enhance mutual respect and understanding, improve accuracy of information exchanged, positively impact service outcomes, increase compliance with provider recommendations, and reduce the frustration and stress often experienced by both provider and older adult. Rare to this genre, readers are introduced to several under-explored topics within the field of communication, along with methods for applying concepts from research findings into these topics to enhance the quality of interpersonal communication. Topics include the role of mental imagery in the communication process, the influence of neurocardiology on relationships, and controversial findings from research into quantum physics. The book concludes by highlighting progress made in narrowing the interpersonal communication gap and forecasts how communications-oriented technological advances might improve quality of life for 21st century older adults and the providers who serve them. Utilizing interdisciplinary case studies to illustrate common problematic situations, this book provides detailed exercises that explain how providers can integrate person-centered communication into their practices to improve provider-older adult interactions. Written in a style designed to maximize learning, it helps providers find the information they need, understand what they read, and apply what they've learned to improve professional communication. Person-Centered Communication with Older Adults is an essential guide for today's healthcare professionals and other aging-services providers, and also for the educators who help to prepare the providers of tomorrow.
590			_aMaster record variable field(s) change: 050
650		0	_aOlder people _xCommunication.
650		0	_aOlder people _xCare.
650		0	_aCommunication in medicine.
650		7	_aPOLITICAL SCIENCE / Public Policy / Social Security _2bisacsh
650		7	_aPOLITICAL SCIENCE / Public Policy / Social Services & Welfare _2bisacsh
650		7	_aCommunication in medicine. _2fast _0(OCoLC)fst00870205
650		7	_aOlder people _xCare. _2fast _0(OCoLC)fst01199096
650		7	_aOlder people _xCommunication. _2fast _0(OCoLC)fst01199537
655		4	_aElectronic books.
856	4	0	_3EBSCOhost _uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1000989
942			_2lcc _cEBK
994			_a92 _bHKGCC
999			_c13216 _d13216