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Jue ji : ru he da zao shi jie ji de ke hu fu wu / 絕技 : 如何打造世界級的客戶服務 / (美)托尼.克拉姆(Tony Cram)著 ; 秦其伦绎. Qin, Qilun. by Cram, Tony | 秦其伦. Material type:  Text; Format:
print
; Literary form:
Not fiction
Language: Chinese Original language: English Publisher: Beijing : Shang wu yin shu guan, 2013. Publisher: 北京 : 商务印书馆, 2013Other title: Ru he da zao shi jie ji de ke hu fu wu Other title: How to build world-class customer service | 如何打造世界級的客戶服務.Availability: Items available for loan: Call number: HF5415.5 .C71 2013 (1).
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Xin da zhong shi chang hang xiao / 新大眾市場行銷 / Paul Nunes, Brian Johnson 著 ; 陳琇玲譯. Chen, Xiuling. by Nunes, Paul, 1963- | 陳琇玲 | Johnson, Brian, 1960-. Edition: 初版.Material type: Text; Format:
print
; Literary form:
Not fiction
Language: Chinese Original language: English Publisher: Taibei Shi : Da Kuai wen hua chu ban, 2009. Publisher: 台北市 : 大塊文化出版, 2009Availability: Items available for loan: Call number: HF5415.1 .N85 2009 (1).
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