Jue ji : ru he da zao shi jie ji de ke hu fu wu / 絕技 : 如何打造世界級的客戶服務 / (美)托尼.克拉姆(Tony Cram)著 ; 秦其伦绎. Qin, Qilun. by Cram, Tony | 秦其伦.
Material type: 
Text; Format:
print
; Literary form:
Not fiction
Language: Chinese Original language: English Publisher: Beijing : Shang wu yin shu guan, 2013. Publisher: 北京 : 商务印书馆, 2013Other title: Ru he da zao shi jie ji de ke hu fu wu Other title: How to build world-class customer service | 如何打造世界級的客戶服務.Availability: Items available for loan: Call number: HF5415.5 .C71 2013 (1).
