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1.
Fu wu xing xiao : ren yuan, ke ji ce lue / 服務行銷 : 人員、科技及策略 / Lovelock, Wirtz, Keh原著 ; 方世榮, 江季芸編譯.

Fang, Shirong. Jiang, Jiyun. by Lovelock, Christopher H | Keh, Hean Tat | Wirtz, Jochen | Wright, Jochen | 方世榮 | 江季芸.

Edition: 初版.Material type: Text Text; Format: print ; Nature of contents: biography; Literary form: Not fiction ; Audience: Adult; Language: Chinese Original language: English Publisher: Taibei Shi : Hua tai wen hua, 2003. Publisher: 臺北市 : 華泰文化, 2003Availability: Items available for loan: Call number: HD9987.A2 L68 2003 (1).

2.
Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock.

by Wirtz, Jochen [author. ] | Lovelock, Christopher H [author. ].

Edition: Eighth edition. Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Jersey : World Scientific, [2016]Availability: Items available for loan: Call number: HF5415.122 .L68 2016 (1).

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