TY  - BOOK
AU  - Singh,Dalip
TI  - Emotional intelligence at work: a professional guide 
SN  - 0761997490 (pbk.)
PY  - 2003///
CY  - New Delhi
PB  - Response Books, a Division of Sage Publications
KW  - Emotional intelligence
KW  - Psychology, Industrial
N1  - Includes bibliographical references (p. [277]-280) and index; Preface to the second edition -- Preface to the first edition -- Emotional intelligence-an introduction -- Emotional intelligence and personality -- Mind and emotions -- Emotional intelligence-an Indian experience -- Applying emotional intelligence in organisations -- Developing EQ in organisations -- Managing emotions -- Coping with anger in organisations -- How to be emotionally intelligent -- How to measure your EQ -- References and select bibliography -- Index
ER  -