Emotional intelligence at work : a professional guide /
Dalip Singh.
- 2nd ed.
- New Delhi : Response Books, a Division of Sage Publications, 2003.
- 296 p. : ill. ; 22 cm.
Includes bibliographical references (p. [277]-280) and index.
Preface to the second edition -- Preface to the first edition -- Emotional intelligence-an introduction -- Emotional intelligence and personality -- Mind and emotions -- Emotional intelligence-an Indian experience -- Applying emotional intelligence in organisations -- Developing EQ in organisations -- Managing emotions -- Coping with anger in organisations -- How to be emotionally intelligent -- How to measure your EQ -- References and select bibliography -- Index.