TY - BOOK AU - Frey,James H. AU - Oishi,Sabine Mertens TI - How to conduct interviews by telephone and in person T2 - The survey kit SN - 9780803957190 PY - 1995/// CY - Thousand Oaks, Calif. PB - SAGE KW - Interviewing in social service KW - Social surveys KW - Telephone surveys N1 - Includes bibliographical references ER -