TY  - BOOK
AU  - Owen,Jo
TI  - How to lead: what you actually need to DO to manage, lead and succeed 
SN  - 0273693646 (pbk.)
PY  - 2005///
CY  - Harlow, England, New York
PB  - Pearson/Prentice Hall Business
KW  - Leadership
KW  - Management
N1  - Includes bibliographical references (p. 213)
ER  -