TY - BOOK ED - National Retail Federation (U.S.). TI - 為顧客找商品 T2 - 零售精英錦囊. 銷售技巧 SN - 9789621421074 PY - 2002/// CY - 香港 PB - 萬裏機構萬里書店 KW - Selling N1 - Translation of: Explaining features and benefits ER -