TY - BOOK AU - Guffey,Mary Ellen AU - Du-Babcock,Bertha TI - Essentials of business communication SN - 9789814319171 (pbk.) PY - 2010/// CY - Singapore PB - Cengage Learning Asia Pte Ltd KW - Business communication KW - Business writing KW - English language KW - Business English N1 - Prev. ed.: 2008; Includes bibliographical references (p. 545-549) and index ER -