TY - BOOK AU - James,Richard K. AU - Gilliland,Burl E. TI - Crisis intervention strategies SN - 9780357670651 AV - RC480.6 .G55 2017 PY - 2017///] CY - Boston, MA PB - Cengage Learning KW - Crisis intervention (Mental health services) KW - Victims of family violence KW - Counseling of N1 - Includes bibliographical references (pages 637-717) and index (pages 729-748); 1 Basic training: crisis intervention theory and application -- 2 Handling specific crises: going into the trenches -- 3 On the home front: crisis in the human services workplace -- 4 No man's land: facing disaster ER -