TY - BOOK AU - Smith,P.R. AU - Chaffey,Dave TI - Digital marketing excellence: planning, optimizing and integrating online marketing SN - 9781138191686 AV - HF5415.1265 .S65 2017 PY - 2017///] CY - London, New York PB - Routledge, Taylor & Francis Group KW - Internet marketing N1 - Revised edition of the authors' eMarketing excellence, originally published in 2002; Includes bibliographical references and index; Preface -- Acknowledgements -- Introduction to digital marketing -- Remix -- Digital models -- Digital customers -- Social media marketing -- Designing digital experiences -- Traffic building -- Customer lifecycle communications and crm -- Managing digital marketing -- Digital marketing plan -- Glossary -- Index ER -