Digital marketing excellence : planning, optimizing and integrating online marketing /
Dave Chaffey and PR Smith.
- Fifth edition.
- xxvii, 660 pages : color illustrations ; 26 cm
Revised edition of the authors' eMarketing excellence, originally published in 2002.
Includes bibliographical references and index.
Preface -- Acknowledgements -- Introduction to digital marketing -- Remix -- Digital models -- Digital customers -- Social media marketing -- Designing digital experiences -- Traffic building -- Customer lifecycle communications and crm -- Managing digital marketing -- Digital marketing plan -- Glossary -- Index.