Adler, Ronald B. 1946- Understanding human communication / Ronald B. Adler, George Rodman, with Carrie Cropley. - 11th ed. - Oxford ; New York : Oxford University Press, 2012. - 1 v. (various pagings) : ill. (chiefly col.) ; 26 cm. Includes bibliographical references and index. ISBN: 9780199747382 (pbk.) Subjects--Topical Terms: Communication