Fu wu pin zhi guan li /
服務品質管理 / 林燈燦著.
Material type:
TextSeries: Guan guang shu xi Series: 觀光書系Publisher: Taibei : Wu nan tu shu, 2009. Publisher: 台北 : 五南圖書, 2009Edition: Chu ban. Edition: 初版Description: 10, 270 p. : ill. ; 23 cmISBN: 9571154385; 9789571154381Subject(s): Customer services | Service industries -- Management | Service industries | Total quality management
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Book | Gratia Christian College Library Book Shelves | Print book | HD9980.5 .L45 2009 (Browse shelf) | Available | 00014218 |
Browsing Gratia Christian College Library shelves, Shelving location: Book Shelves, Collection: Print book Close shelf browser
| HD9980.5 .B17 2009 Services marketing : | HD9980.5 .D14 2014 服務業行銷與管理 : | HD9980.5 F57 2008 Service management : | HD9980.5 .L45 2009 服務品質管理 / | HD9980.5 .Z45 2018 Services marketing : | HD9987.A2 L68 2003 服務行銷 : | HD9993.E452 E23 2010 電玩正在改變世界 / |
Includes bibliographical references (p. 264-270)