Gu ke guan xi guan li /
顧客關係管理 / Roger J. Baran, Robert J. Galka, Daniel P. Strunk著; 祝道松, 巫喜瑞, 林穎青譯.
Material type: TextPublisher: 臺北市 : 新加坡商聖智學習亞洲私人有限公司台灣分公司, 2008Edition: Chu ban. Edition: 初版Description: x, 547 pages : illustrations ; 26 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9789866637070; 9866637077Uniform titles: Principles of customer relationship managemtnt. Chinese Subject(s): Customer relations -- ManagementLOC classification: HF5415.5 | .D14 2008Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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Book | Gratia Christian College Library Book Shelves | Print book | HF5415.5 .D14 2008 (Browse shelf) | Available | 7005097S |
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HF5415.5 .B52612 2005 一分鐘顧客管理 / | HF5415.5 .C71 1994 The power of relationship marketing : | HF5415.5 .C71 2013 絕技 : | HF5415.5 .D14 2008 顧客關係管理 / | HF5415.5 .D14 2013 顧客關係管理 : | HF5415.5 .L4 2006 叫好叫座 : | HF5415.5 .L45 2013 顧客服務管理 : |
Includes bibliographical references (page 547) and index.