梁偉強.
叫好叫座 : 如何締造完美的服務體驗? / English title on t.p. verso: Professional service marketing 梁偉強, 游漢明. - 香港 : 香港城市大學出版社, c2006. - ix, 197 p. : ill. ; 22 cm.
Includes bibliographical references.
9629371200 9789629371203
Customer services
Service industries
叫好叫座 : 如何締造完美的服務體驗? / English title on t.p. verso: Professional service marketing 梁偉強, 游漢明. - 香港 : 香港城市大學出版社, c2006. - ix, 197 p. : ill. ; 22 cm.
Includes bibliographical references.
9629371200 9789629371203
Customer services
Service industries